Support
Kitware offers several levels of support service to aid software development and provide expert solutions to your organization. Our knowledgeable support staff can help you effectively leverage our open source solutions by answering technical questions, resolving issues, and training your staff on cross-platform development and software development methodology. Contact a Kitware representative to discuss a customized solution for your organization.
Standard Support
Standard support is targeted at individuals and small groups that use or are considering using Kitware's open source products as part of their development. A Standard Support contract provides you with an initial 25 hours of custom consulting that can be used by you and your team to ask questions, have bugs resolved, and have small prototypes developed. In addition, Standard Support customers receive the following benefits:
- A subscription to Kitware's quarterly developer newsletter
- The option to purchase a complete set of Kitware books
(5 titles - shipping included)
- $325 for US customers, or
- $425 for international customers
- The option to purchase additional support hours. The current rate for additional standard support hours is $210 per hour with a minimum purchase of 10 additional hours.
The cost of a Standard Support contract is $5,250 USD. To purchase a Standard Support Contract please send an email to
sales@kitware.com or call us at (518) 371-3971 between the hours of 8:00am and 4:00pm EST.